Privacy Policy

Last Updated: August 2026

Virtual Reality Guys ("we", "us", or "our") operates the mobile VR entertainment service in Cape Town, South Africa, and the virtualrealityguyz.co.za website. We respect your privacy and are committed to protecting your personal information.

1. POPIA Compliance

As a business operating in South Africa, we are committed to complying with the Protection of Personal Information Act (POPIA). This policy outlines how we collect, use, process, and protect your personal information when you use our website or services.

2. Information We Collect

We only collect information that is necessary to provide our services to you. When you fill out our booking forms or contact us, we may collect:

  • Your full name
  • Email address
  • Phone number
  • Event location and address details
  • Information about your event (type, date, number of attendees)

3. How We Use Your Information

We use the information we collect strictly for business purposes, including:

  • Processing and confirming your VR entertainment bookings
  • Responding to your enquiries and providing customer support
  • Communicating with you regarding your scheduled event
  • Improving our website and services

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Analytics

Our website uses cookies to enhance your browsing experience. We only use essential cookies required for the website to function properly, along with analytics (via Vercel Analytics) to understand how visitors interact with our site. These analytics tools collect anonymized data such as page views and general geographic location, helping us improve our user experience.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or destruction. We limit access to your data strictly to personnel who need it to fulfill their duties.

6. Your Rights

Under POPIA, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Object to the processing of your personal information
  • Withdraw consent at any time (where processing is based on consent)

7. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us at:

Email: virtualrealityguyz@gmail.com

Phone: +27 71 780 0323

Location: Cape Town, South Africa